Meet the Team
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Our Team
Since 1949, Triple A Air Conditioning & Heating has been providing excellent service and reliable workmanship to the people of Irving, Irving, and the surrounding areas. Take a minute to meet the friendly faces that make up our team of experts by reading their bios below.
Keith Neff
Owner
Keith started work running tools for his daddy when he was just 11 years old! He graduated from vocational school and worked for other companies to gain the technical experience he needed to add to his training with Grandpa Neff. After marrying his high school sweetheart in 1987, he decided to follow in his father’s footsteps and open his own family business. Just like his father, second-generation Keith found if it was broken, he could fix it. Following the family tradition, Keith’s children soon joined the family business running tools, or simply writing love notes to their daddy. Son, Dustin, showed his dedication and talent for fixing things when he was a student at Marcus High School. Keith doesn’t have to run tools anymore so he spends his spare time out at his ranch. But, you can guarantee Keith will jump in the truck at any minute to uphold the family tradition started by his daddy of giving great service to families in our area.
Dustin Neff
General Manager
Dustin is a sales and service expert and Triple A’s General Manager. He has been working at Triple A Air Conditioning since he was 15. Dustin graduated from Texas A&M in 2013 (Whoop!). He has a lovely wife who he met at Texas A&M. They had a little girl join the family in April and they are so in love with her. They also have 3 big labs and one dachshund who thinks he’s a lab. Dustin is passionate about the needs and goals of his clients, and he specializes in giving our customers peace of mind that work will be completed professionally and ethically. A consummate professional, Dustin was recently recognized by a national industry magazine as one of the Top 40 Under 40!
Adrianne Neff
CFO
After graduating from Texas A&M University and marrying her college sweetheart, Dustin, Adrianne began her career as the Office Manager Triple A Air Conditioning and Heating. As our business grew, Adrianne’s expertise expanded to ServiceTitan. While running our office, Adrianne became the FIRST EVER Certified ServiceTitan coach in the US. All this with a brand-new baby girl, Taytum, in her lap.
As Triple A Air Conditioning & Heating’s CFO, Adrianne is a prime example of the fortitude, intelligence, and determination of the women in this industry. She also holds the distinguished honor of being named to the ACHR News Top 40 Under 40 in the HVAC Industry.
Ryan
Ryan grew up in Mansfield, Texas and joined the Marine Corp after highschool. He served our country for 8 years. During his time in the military, he learned to work on air conditioning and heating equipment. After his service was finished, he joined Triple A. During his free time, he enjoys camping and playing soccer.
Daniel
Daniel has been in the HVAC industry for 13 years. He has helped thousands of customers by providing top notch service. Daniel has a wife and two beautiful girls. In his spare time, he likes to build computers and spend time with his family.
Jerry
Jerry was born and raised in Vicksburg, MS. He is married and has 2 kids under 2. Jerry completed A/C school at Lincoln Tech and joined Triple A after. During his free time, he enjoys riding his motorcycle and fishing. He also enjoys caring for his 9 snakes, 2 dogs, and 2 bearded dragons.
Jim
Jim has been solving comfort issues in customers’ homes for over 20 years. An expert in how comfort systems work, he is skilled at making sure each home’s system is sized properly so that it will cool and heat each home efficiently. When you need help, Jim will design a system to fit your home and your budget. Jim joined the Triple-A family after he and his wife moved to Texas from Champaign Illinois to be closer to their daughter. When he’s not helping customers find the best options for their home heating and cooling systems, you might find him on the golf course looking for his next scramble partner! We are grateful to have Jim on the Triple-A team!
Scrappy the Shop Dog
Lead Dog