Meet the Team
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Our Team
Since 1949, Triple A AC, Heating, & Plumbing & Heating has been providing excellent service and reliable workmanship to the people of Irving, Irving, and the surrounding areas. Take a minute to meet the friendly faces that make up our team of experts by reading their bios below.
Keith Neff
Owner
Keith started work running tools for his daddy when he was just 11 years old! He graduated from vocational school and worked for other companies to gain the technical experience he needed to add to his training with Grandpa Neff. After marrying his high school sweetheart in 1987, he decided to follow in his father’s footsteps and open his own family business. Just like his father, second-generation Keith found if it was broken, he could fix it. Following the family tradition, Keith’s children soon joined the family business running tools, or simply writing love notes to their daddy. Son, Dustin, showed his dedication and talent for fixing things when he was a student at Marcus High School. Keith doesn’t have to run tools anymore so he spends his spare time out at his ranch. But, you can guarantee Keith will jump in the truck at any minute to uphold the family tradition started by his daddy of giving great service to families in our area.
Dustin Neff
General Manager
Dustin is a sales and service expert and Triple A’s General Manager. He has been working at Triple A AC, Heating, & Plumbing since he was 15. Dustin graduated from Texas A&M in 2013 (Whoop!). He has a lovely wife who he met at Texas A&M. They had a little girl join the family in April and they are so in love with her. They also have 3 big labs and one dachshund who thinks he’s a lab. Dustin is passionate about the needs and goals of his clients, and he specializes in giving our customers peace of mind that work will be completed professionally and ethically. A consummate professional, Dustin was recently recognized by a national industry magazine as one of the Top 40 Under 40!
Adrianne Neff
CFO
After graduating from Texas A&M University and marrying her college sweetheart, Dustin, Adrianne began her career as the Office Manager Triple A AC, Heating, & Plumbing and Heating. As our business grew, Adrianne’s expertise expanded to ServiceTitan. While running our office, Adrianne became the FIRST EVER Certified ServiceTitan coach in the US. All this with a brand-new baby girl, Taytum, in her lap.
As Triple A AC, Heating, & Plumbing & Heating’s CFO, Adrianne is a prime example of the fortitude, intelligence, and determination of the women in this industry. She also holds the distinguished honor of being named to the ACHR News Top 40 Under 40 in the HVAC Industry.
Jerry
Jerry was born and raised in Vicksburg, MS. He is married and has 2 kids under 2. Jerry completed A/C school at Lincoln Tech and joined Triple A after. During his free time, he enjoys riding his motorcycle and fishing. He also enjoys caring for his 9 snakes, 2 dogs, and 2 bearded dragons.
JJ
Felix
A true Dallas native, Felix lives by putting faith first. He and his wife spend their free time raising their precious daughter and son. You’ll know he’s from Texas by his love of steak and eggs, Texas BBQ, and banana pudding!
Amber
Amber’s knack for coordinating priorities stems from her adventurous spirit – like backpacking through Europe with no set plans! At home, she loves nothing more than spending time with her beautiful children, enjoying a clean house, and savoring some peace and quiet. Be sure to say “hi” when you call!
Decoran
Jace
Trey
Trey is a Texas Rangers superfan who loves to spend his free time woodworking and listening to Alan Jackson. Before joining our team, he managed a Tractor Supply. Don’t forget to say “howdy” when you see him – he’s here to make sure your home stays comfortable!
Kody
Justin
Technician
Scrappy the Shop Dog
Lead Dog